Customer Testimonials

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Google Dec 2, 2023

I would highly recommend David Dempsey as salesman at Covert he was able to make the process smooth. I was not able to see car in person he sent videos and helped every step of the way. I would highly recommend

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Google Nov 30, 2023

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Google Nov 30, 2023

David Dempsey was extremely professional during the entire buying process. We live 2+ hours away from this dealership and David made sure every little thing was inspected. I was able to purchase this car from David without even seeing it in person… that’s how confident I felt because of his attention to detail. I would definitely recommend him to all my family and friends. And we will definitely be returning customers to Covert Cadillac because of David Dempsey!!!

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Google Nov 26, 2023

Brian “The Hawaiian” is the best! I decided to upgrade from my 2016 ATS to my now 2022 XT4 and he made the process smooth and easy! I told him what I was looking for and he made it happen. Thank you Brian! We’ll see you next time for our next upgrade 😌

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Google Nov 25, 2023

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Google Nov 24, 2023

Our sales professional person, Gavin Baker, was professional and courteous and a pleasure to work with. He did everything he said he would, from staying late to get us a loaner car to drive home in the evening, to getting our purchased cadallic to us on the day he said he would. We look forward to purchasing from Covert Cadallic in the future, especially working with Gavin again.

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Google Nov 23, 2023

Latrell was awesome. Helped me find exactly what I was looking for.

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Google Nov 23, 2023

I just purchased a 2024 XT5 from Covert Cadillac, and I had the pleasure of working with David Dempsey as my sales representative. Initially, I walked into the pre-owned section by mistake, but David quickly realized that I was looking for a new vehicle. He was incredibly helpful and made the entire experience comfortable and pleasant. I wanted to give a shout-out to David for his excellent service.

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Google Nov 22, 2023

Lattrel is so great to work with, have bought my last 3 trucks from him and couldn’t be more satisfied with the way he handles buisness

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Google Nov 21, 2023

We had a fantastic experience at this dealership! Latrell went above and beyond to make sure our daughter found her first car and she got the Covert Cadillac ”Red Carpet Experience”! The financing team was helpful and worked to get her into the right payment! Brian was super helpful and friendly. The whole Covert team helped to make it a great experience. Covert Cadillac is second to none! We would definitely recommend this dealership to anyone in the market for a new or used car. -Rita Gomez

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Google Nov 21, 2023

Great sales team. But took for freakin ever just to buy a car. Insane

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Google Nov 19, 2023

Team Covert and Salesman Dalandus H were great to work with. True to their word. JNG

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Google Nov 19, 2023

Very smooth car buying with chris

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Google Nov 18, 2023

Mr. Art give us a great costumer services and explain everything to my mom and I. He also speaks Spanish! Thanks for all your help Mr. Art.

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Google Nov 17, 2023

While we didn't buy from Covert. David Dempsey is the guy to see. He is attentive and goes to work for you. When we couldn't quite find what we were looking for, he went the extra mile to see if he could find the right car for us. He showed us over 10 cars. He does a great job of following up and doesn't try to sell you on a car that doesn't work for you. We couldn't find a car at Covert, but if they had the one we were looking for, we definitely would ...

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Google Nov 17, 2023

We really appreciated all Gavin's time and dedication to finding the right car for me. He kept searching, updated me periodically and through this whole car buying experience was helpful, pleasant and very informative. In addition Gavin continues to assist me even after the sale. He has exceeded my expectations and I look forward to working with him in the future!

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Google Nov 17, 2023

Kris was my salesman, he was very pleasant and easy to work with. He explained the vehicle options. I was very pleased that he didn't try to sell me a vehicle that I wasn't interested in nor could afford.Before I left the dealership Kris made sure that the vehicle was detailed and walked me though setting the vehicle up. Also, the Manager and service Advisor came and introduced herself.

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Google Nov 16, 2023

David Dempsey at Covert was very helpful and attentive. He's a model salesman and worked hard to earn my business. The kind of person you want to buy a vehicle from. 10/10 would deal with him again. Thanks David.

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Google Nov 15, 2023

My wife and I are so grateful to have Nick as our sales representative. He is a consummate professional who knows his job very well. There was no pressure at all and we were totally comfortable in purchasing our vehicle. There should be more sales representative like Nick. We appreciate his assistance in purchasing our new Cadillac. He is definitely in the right profession!

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Google Nov 14, 2023

I recently bought a used pick up from Kafui at Covert Cadillac. Everthing about the dealership was first class and they all made the buying experience very pleasant. Everyone in the dealership spoke to me as I wondered around and were most helpful. But, Kafui was my sales rep and he is the best of the best. He is pleasant, efficient, and knowledgable. He made the whole deal an excellent experience and he makes the entire dealership look good. If there were ever a model for the best car salesman, Kafui would be it.

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Google Nov 14, 2023

Everything was done online and Covert went out of their way to make sure everything was as it should be. Even as much as answering my email on sunday.

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DealerRater Nov 13, 2023

The processed was smooth. The only cons is the trade-in price for my Cadillac was a little low.

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Google Nov 13, 2023

Great dealership. Great service. I wish they didn't adjust my seats when they vacuumed though.

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Google Nov 9, 2023

I recently purchased the new Cadillac CT5. It’s a really nice car and I am loving it so far. I have driven two previous Cadillacs in the past. This time in purchasing a new car, I test drove the Audi A6. While call I loved the Audi, what helped me to make my final decision was the care and support that I have always received at Covert Cadillac in Austin. Bryan Glenn in sales, and Ryan Gibson in service always treat me right. They both go out of their way to build relationships with their customers and for me, ...

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Google Nov 9, 2023

Great service from Gary Trussel, Paul Fuqua and Devin Baker!! Wonderful experience

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Google Nov 9, 2023

They did what was required and more exceeded expectations got me in a car and the one I wanted thanks to Kyle Bachman the manager Gavin Baker the salesman and Brian H for finance

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Google Nov 7, 2023

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Google Nov 6, 2023

Fastest buying process I’ve had! Appreciated not ever waiting on them to talk or waiting to sign paperwork. Quick and flawless

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Google Nov 5, 2023

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Google Nov 5, 2023

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Google Nov 4, 2023

Very pleased with my experience.

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Google Nov 3, 2023

It was a great experience shopping for a vehicle with Gavins assistance. Gavin assisted me in finding a reliable vehicle that I can afford! He was very polite and patient and helped me every step of the way. With some great help from the manager Gary Trussel and Brett I was able to walk off with a great vehicle.

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Google Nov 3, 2023

I love my new Cadillac XT5 Sport! Oscar was great to work with once again. Everyone at Covert is always very friendly and helpful. We are very happy customers.

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Google Nov 1, 2023

Very informative and friendly. Art was great

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Google Oct 31, 2023

We had an amazing experience at Covert JD/Jose Diaz was awesome. He is very Professional and Knowledgeable about everything. Highly recommend JD. We will definitely be coming back to Covert!

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DealerRater Oct 31, 2023

David was so amazing to work with! We called asking about an Escalade ESV well after 6p. He got us pictures, video and got my car appraised site unseen with pics and info we shared. He also got numbers together that night so we could drive the next morning from Houston to Austin to sign the paperwork and drive our new vehicle home! We couldn’t have asked for a better first experience. It was well worth the 2.5 hour drive there to be able to work with David! We loved Armen our finance guy as well! Very knowledgeable and they ...

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Google Oct 31, 2023

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Google Oct 30, 2023

Kafui made the purchase of my new 2020 Chevrolet Silverado go very smooth. It was a pleasure working with Kafui and I will purchase future vehicles from him and will continue referring my friends and family to him. Thank you Kafui!

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Google Oct 30, 2023

Kailey was attentive and very knowledgeable

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Google Oct 27, 2023

Had the best experience with Violeta! She was professional, kind, and so helpful in my car search. Definitely recommend their services!

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Google Oct 27, 2023

Gavin was great to work with! I wasn’t able to make it to the dealership until right before closing, the staff hung around and waited for me. Very courteous and professional team, made the purchase of my new Cadillac a great experience! Follow up by Gavin has been exceptional!

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Google Oct 27, 2023

It is always a pleasure working with Covert Cadillac as we have for over 20 years. Bryan Glenn is an outstanding sales representative. Everything about the process was perfect.

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Google Oct 26, 2023

Chris Tropiano went above and beyond to help me into my new car! New to me, at least. I found a deal I couldn’t pass up online, the only downside was Covert Cadillac was located 80 miles away! I made the drive up and arrived 30 minutes before closing time and Chris was nothing but hospitable. He is genuine and truly cares about your buying experience. If I buy a car again from this dealership (it’s just so far away lol) I’m definitely asking for Chris.

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Google Oct 25, 2023

Libbey was an amazing salesperson! Helpful and energetic. Worked our deal and provide a great outcome. Covert is very friendly and they all go above and beyond to make our experience worthwhile.

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Google Oct 25, 2023

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Google Oct 23, 2023

Chris, was excellent in explaining every to me, great customer service . By the time ,I finished with financing., the car was spotless and ready to go with a full tank of gas. Chris even took the time to give me operating instructions on all the technical gadgets. Kudos to Chris. Highly recommend Covert Cadillac.

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Google Oct 22, 2023

Very accommodating and very professional dealership personnel.

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Google Oct 21, 2023

Our salesman Art was the BEST we have ever dealt with…. If you are looking to buy a car at Covert make sure you ask for Art… He will take great care of you!!

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Google Oct 19, 2023

Very happy with my new XT5! Tks JD & Covert Cadillac!

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Google Oct 18, 2023

This was the best car buying experience I have ever had! Mya Crane not only found exactly what we wanted but made time we spent at the dealership as easy as stopping for lunch at our favorite BBQ place. Covert Cadillac made it so simple! Do yourself a favor and go see Mya if you need a new car!

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Google Oct 18, 2023

Libbey was always willing to help and have everything prepared given my crazy schedule! The process of buying the car was short and sweet, so what more could you ask for from a sales woman?! If you’re coming to buy a Cadillac, PLEASE ask for Libbey!

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Google Oct 17, 2023

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Google Oct 17, 2023

This experiences was amazing. They attended me and my mother really well they understood our expectations. I really loved it here they are so nice.

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Google Oct 14, 2023

I had a very good experience with Covert Cadillac. Art Quintana the salesman that I worked is very professional and helpful. Gary Trussal and Kyle Bachman were helpful as well. There was no pressure in buying and they answered any concerns I may have had about the car purchase.

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Google Oct 13, 2023

Had a great experience with Gavin Baker in sales. Very professional and patient. Also worked with Brad, Gary, and Paul. All were great. Straight forward process. No surprises or pushing back when you tell them no thank you on things like an extended warranty. Highly recommend.

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Google Oct 12, 2023

We enjoyed our experience here and we feel like they gave us a good deal. We liked the guy we worked with, Chris Tropiano, who offered to take a car back to another store that we had been test-driving and he came to our house a couple times as part of the transaction so that we didn't have to go to the store. In addition to that, we liked his manner and we didn't feel like he was doing any of the shady stuff one always dreads when buying a car.

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Google Oct 12, 2023

We had a telephone relationship with Ed Torres before we meet him. This is my husbands dream car. He had many questions and specific details he desired. Ed’s knowledge of the process and his attention to John’s desires made this process effortless. The smile on his face when he actually saw the vehicle was priceless. The dealership is amazing, very clean. The lady cleaning the floors was the sweetest person. I don’t want any issues with the vehicle, but I don’t mind traveling 100 miles to see her, knowing Ed is willing and able to take care ...

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Google Oct 12, 2023

I’m from Amarillo Tx. And we drove all the to Austin Tx. And we had the pleasure to work with Mr. Bobby. He made our experience so easy. He was very professional and transparent. I highly recommend Covert Cadillac.

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Google Oct 11, 2023

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DealerRater Oct 11, 2023

I have purchased a number of Cadillac cars from Covert. The experience has always been a pleasure. The sales team is professional and especially Tony. Thanks Covert

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Google Oct 11, 2023

Fantastic experience all the way around.

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Google Oct 9, 2023

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Google Oct 8, 2023

Great customer service, friendly staff. Went in for a test drive with Mya, car was already parked outside waiting for me when I arrived. Derek was very kind and informative while Mya was on her way outside. Mya really knows her stuff and was able to explain and answer a lot of questions about the vehicle and other vehicles I inquired about. She is looking extensively for us and helping us get in not just any car but the right car. We will definitely be returning to her when we make our minds up on model. Thanks Mya!

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Google Oct 7, 2023

We went to Covert because of friend recommendations. We were not disappointed. David Dempsey greeted us immediately and helped us find a used vehicle that was the perfect fit. David was very professional and personable. He answered all of our questions and made good recommendations.

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Google Oct 7, 2023

Buying my car at Covert was an amazing experience! My saleswoman, Libbey Hawkins did a great job telling me all about the car I was purchasing and its features. She was very knowledgable about the car and was very helpful with all my questions. Libbey and the Covert team made me feel welcome and assisted when I purchased my car. They showed me why Covert has been such a trusted dealership for so many years. I highly recommend contacting Libbey at Covert Cadillac for your next car purchase.

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Google Oct 6, 2023

This place is outstanding, I was not the easiest person to work with but they helped me though and through. Especially Gavin he was a rockstar helping me get the best price. The process was overall smooth, accommodating and fun. I definitely recommend this place. Kyle was also a big help in my car buying process. Will definitely come back. ☺️

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Google Oct 4, 2023

Ed and finance team was great! Very professional and friendly, they made our purchase process very easy and seamlessly through over phone. When we arrived to pick up the Escalade, everything was done all we had to was sign papers and we were on our way. Easiest and quickest purchase I’ve ever made! Thank you!

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Google Oct 3, 2023

So happy that I chose to Go to Covert Cadillac From Ed Torres helping with the shopping experience he made it very comfortable. The finance experience was effortless, professional and seamless. I highly recommend them if your considering a new purchase

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Google Oct 3, 2023

Bought a used 2015 Chevy Equinox here. Violeta was awesome the whole time, very clear about what was happening, what I was signing, what I was paying for and what I wasn't. Efficient and honest.

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Google Oct 3, 2023

Tony Smith and the whole team at Covert are professional and extremely helpful in finding the right car.

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Google Oct 2, 2023

I had a relax time looking for a new car. The sales guy David was good he gave me all good info about the financial situation. He was very helpful.

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DealerRater Oct 2, 2023

Everyone we dealt with was helpful, informative and pleasant. This was my 3rd car from Covert.

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Google Oct 1, 2023

I wanted thank Gavin B. and Kyle for helping me get into a 2022 Toy Highlander within my price rate. I was so excited to find the vehicle I wanted and an upgrade from the L model. It has more than I ever wanted. Thank you guys.

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Google Oct 1, 2023

Great experience! David & Robert were great!

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Google Sep 30, 2023

Mia Crane is awesome. She does not stop until she gets the job done!

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Google Sep 30, 2023

First class experience, buying a new vehicle, or servicing your vehicle. Thank you Derek! (Ryan, Nate)

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Google Sep 29, 2023

Mya was awesome! Great staff and tons of inventory to choose from!

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Google Sep 29, 2023

Seemless experience best vehicle sale I ever had, ask for Derek, never failed on anything he said.

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Google Sep 29, 2023

David Dempsey and Kyle Bachman did more for me than I could have thought to ask. I truly felt like I could trust both through the entire process. David is an excellent active listener and truly cared to get us where I wanted. David was compassionate, honest, transparent, and put my interests above his own. Kyle did excellent work getting the cost of my vehicle to virtually nothing. Both David and Kyle are professionals in their field and genuinely kind, thoughtful human beings. I am grateful for the service I received, and hope you reading this will trust David and ...

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Google Sep 28, 2023

Violet and Kyle were great throughout my sales process. I was able to purchase a fully loaded GMC Yukon XL Denali!

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Google Sep 28, 2023

Alexa was a great help and the process was smooth!

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Google Sep 27, 2023

Had a great car buying experience at Covert Cadillac. Salesman Gavin Baker and Manager Kyle Bachman went above and beyond to get a deal done and made sure I had a great buying experience. I definitely recommend buying from Covert Cadillac for your next vehicle purchase. Don't forget to ask for Gavin.

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Google Sep 27, 2023

Awesome experience. Libby was fantastic about getting back to me ASAP to schedule a test drive right away. Rob was great. Absolutely no pressure to buy but am very happy to be going home today with my new car. Extremely good experience. Can’t recommend them enough.

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Google Sep 26, 2023

Violeta was an amazing car sales”woman”. She was very professional from the moment we shook hands! She made my experience when purchasing my 2021 Tahoe effortless and smooth. I would recommend sending my family and friends her way at Covert Cadillac anyway! Thanks again, Violet! 💜

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Google Sep 26, 2023

I want to thank Kris Kerfoot and the entire Covert Cadillac team for their help in finding me the perfect car. I absolutely hate the car buying process, but they made it easy.

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Google Sep 26, 2023

Awesome experience!

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Google Sep 26, 2023

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Google Sep 26, 2023

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Google Sep 26, 2023

Great buying experience! Will definitely be going back when it’s time for another one.

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Google Sep 25, 2023

I was treated very well and received a great deal. Mya was awesome, couldn’t have done it without her.

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Google Sep 25, 2023

We just bought our 2nd Cadillac from this dealership. Great customer service. Sales and service are excellent.

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Google Sep 24, 2023

Super happy with my new car Alexa got all of my needs taken care of súper profesional. It was such an easy and seemless process would definitely recommend Covert Cadillac to my friends and family thank you Alexa for everything! 🥰❤️

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Google Sep 23, 2023

I have never seen a dealership go above and beyond like these 2 gentlemen ( GAVIN BAKER) & KYLE.B it has literally been a rocky road but when I say these gentlemen really deserve all of the success they have coming..I'm still stunned by how dedicated they are in assuring you get exactly what you need as a customer..and they would not give up at all by no means..I really really really recommend to these 2 gentlemen

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Google Sep 23, 2023

Gavin is the best car sell, made my dream come true , got the best deal for my dream car

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Google Sep 21, 2023

Guayo did a great job helping us with our Escalade!

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Google Sep 21, 2023

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Google Sep 20, 2023

Highly recommend Covert Cadillac and Bryan Glenn! Bryan has helped us with the purchase of 2 vehicles now and we will continue to return to him in the future!!

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Google Sep 20, 2023

Great experience with Covert Cadillac. Bought a nice 2021 low mileage Jeep Wrangler Rubicon Unlimited from them and the whole experience was exceptional. David Dempsey did a great job handling the sale. Highly recommend them!

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Google Sep 18, 2023

Gavin and Kyle is an excellent guys! They took the time to explained to me and better to assist me for needs of new car purchase.

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Google Sep 17, 2023

Gavin Baker was wonderful to work with! He took the time to answer all of my questions and walk me through the car buying process without feeling pressured. He worked with Kyle Bachman to make sure I got everything I wanted at the best price. 100% recommend Covert Cadillac. Ask for Gavin!


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