Made the entire process extremely easy for an out of state customer. Would consider buying there again.

Colton Cooper is great at communicating, ranging from framing what needs to be done or has been found, what is the progress, and what options exist. In each interaction Colton focused on customer empathy and listening. This lead to great results while going through a couple of difficult mechanical issues. Finally, he took accountability and owned the experience.

Derek McNabb is who you need to work with. I called every Cadillac dealership between corpus and Austin, and when I tell you that Derek was the only honest and genuine person I spoke to, I mean it. He was attentive, responsive, and so wonderful to work with. He always worked to get you the best deal, and I cannot recommend him enough. Please do yourself a favor, and make sure you talk to Derek before you sign anything.

I recently had the pleasure of purchasing a car from Dereck, and I must say it was the best car buying experience I've ever had. Dereck was amazing from start to finish. He was incredibly knowledgeable, polite, and genuinely interested in understanding what we were looking for rather than just making a sale. One of the highlights of the experience was Dereck helping me make a surprise for my wife, as the car was a gift for her. He went above and beyond, being very patient and adjusting his schedule to accommodate ours. Dereck found us a fantastic deal, making the entire process smooth and stress-free. His professionalism and dedication truly stood out, and I highly recommend Dereck to anyone in the market for a new car. Thanks to him, we drove away not only with a great vehicle but also with a memorable and positive experience.

Everyone was so kind and professional! This was the easiest and most pleasant car buying experience I’ve had in the last 20+ years of buying cars. Derek and Armen were wonderful!

Derek McNabb went above and beyond!! Because of his availability and because he answered all our questions, we felt comfortable in doing business with Derek and Covert. Derek even found a lower interest rate than anyone else. He answered questions late at night. He's wonderful!!

Covert Cadillac goes beyond and is helpful in every way even finding a lower interest rate than what we found. Derek McNabb is our salesman and we highly recommend him. He answered all questions and even responded late at night. He is a wonderful representative of Covert.

Derek was and still is very helpful and did an amazing job in our decision-making of our purchase of a new 2024 Lyriq vehicle. Derek actually listened to our needs and wants. We love our new car ! Derek went above and beyond, helping us in all areas. Including the purchase of DV CHARGER in your parts department & delivery. Thank you for everything Derek & the Team at Covert Cadillac !!

Jason, you gave us GREAT customer service experience, always there for us & answering our questions. Jason you made us feel special. Thank you for a smooth, pleasant experience. I strongly recommend and refer Covert Cadillac of Austin because of employees like you. We appreciate you and the hard work you and your team do. Thank you, Sophia & Ernest Lyons

Excellent service because ALL staff are friendly…that’s it! They have mastered the… ‘be kind and friendly to everyone’! Jason is my service advisor and I appreciate the fact that ‘he knows me’ when I drive in. Establishing a relationship is VERY IMPORTANT for client satisfaction. We will be buying our next car here, for sure!

First of all I’m from Houston Texas and had some rather non positive experiences with two GMC dealerships. Purchased one vehicle which was great but when it came to service both came up short. Purchased a new Cadillac where other dealerships were charging well above msrp. Not only did they sell me a new blackwing but without asking they dropped the price from the original msrp. So I gave the service department a shot at my gmc truck and without worries my truck was fixed and serviced with no issues on my out of town extended warranty . Thanks Clint Collins for the service and my apologies if I spell the gentleman's name wrong, as for who sold us the new black wing Kris Kerfoot. I will be bring my business and service back 190 miles to this location. Because of these guys! Najera Family thanks y’all!

Took my 2020 Encore in for it's 30k service. My advisor was thorough and attentive. The work was done in less time than I anticipated and their shuttle service came to pick me up. Thanks!

Great service and clean area very knowledgeable and makes sure everything is done right all the time

The service is just the very best. Three years ago when I first brought my Yukon in, the service was awful. I don't know what you've done, but it's working. Kenneth Barnes was the best!

Derick Mcnabb , Sales from Covert Cadillac in Austin, TX was instrumental with his constant contact and my decision making to buy a brand new 2024 Cadillac XT5 Premium Luxury for my spouse. Having communicated the same what I was looking for with Cadillac dealers in San Antonio, TX and actually living much closer to San Antonio, TX. It's a no wonder I was more that happy to drive much further and purchase from Covert. Sincerely, Rodriguez. Military Retiree.

Jason has been very diligent and effective in everything. His communication with me has been constant. I am very grateful for his help!

Always a good experience at Covert Austin 183. Has been for over 10 yrs. Wouldnt shop anywhere else!

Thanks Shane & Brian! You guys are the best! Will definitely be coming back here again for my next car.

Shane was such a great help. The financing process was the fastest we’ve ever had. Would definitely recommend Covert.

Colton's attention to detail and communication are on point. I highly recommend Covert GMC's service dept!

Everyone was nice and friendly. Colton was our service advisor and he took good care of us. I was very happy with the service:)

Mark was a great advisor! He kept me updated the entire time my vehicle was in for service

Our sales representative Shane made our purchase easy and low stress. We found just the car we were looking for and everyone at the dealership was very professional. We currently live out of state and Shane answered all of our questions, sent a video of the car we were buying and was always timely with communication.

Shane was great and everyone at the dealership was friendly and professional. I could not recommend Covert more highly.

From the very moment we meet our sales person Shane Hauser he made us feel comfortable. He showed us several vehicles and let us make up our own mind as to which car we would be interested in without any pressure. The application process was straight forward and professional. Overall, we were treated like family. I would recommend Covert Cadillac to my friends and family. I would also like to thank The Finance manager Brian Huerta for understanding our need for good Car deal