While driving my 2024 Lyriq from San Antonio to a wedding in Round Rock, my wife and I got a flat tire on I-35. I called Covert Cadillac off Research Blvd. and was greeted by AJ who helped me make sure my tire was in stock, and that the held it for me since it was the last one in stock. When I arrived David took care of checking in my vehicle, going over the services with me and updated me throughout the experience. I even had a nice chat with Ed over in new car sales about the new CT5’s! 10/10 experience, thank you Covert Cadillac service team for taking care of me and getting me back on the road safely as soon as possible.

My advisor, Gilbert, was excellent. He is very professional, informative providing stellar customer service! He’s a keeper Covert..

Simple, thorough process for our first business vehicle purchase. Gavin and team made it easy and we could not be more pleased at the experience. Thank you!

I had an absolutely fantastic experience at Covert Cadillac! From the moment I walked in, I was greeted with warmth and professionalism. My representative, Jose, went above and beyond to make the car-buying process smooth, stress-free, and even enjoyable! He was incredibly knowledgeable, patient, and attentive, taking the time to understand my needs and find the perfect vehicle for me. Jose’s genuine enthusiasm and dedication to customer satisfaction truly set him apart. The entire team at Covert was friendly, transparent, and efficient, making me feel valued every step of the way. I couldn’t be happier with my new XT6 and the exceptional service I received. If you’re looking for a dealership that truly cares, I highly recommend Covert Cadillac, and ask for Jose, you won’t be disappointed! 5 stars all the way!!!

I’m so incredibly happy with how smooth the entire car-buying process was! Gavin was amazing—he worked with me during the day while I was at work, and by the time I got out, he already had three cars lined up for me to test drive. He listened to exactly what I needed—affordable and reliable—and found me the perfect match. I want to thank Gavin for making my first car purchase the most stress-free and easy experience ever. I absolutely love my car!

I recently purchased a 2025 Cadillac CT5 on on May 30th. This was my first Cadillac purchase as well as experience. Of all the car buying experiences I have had in my lifetime, this buy far was without hesitation the best experience. Trevor Ryan was my sales rep, who made the experience from the beginning feel relaxing, comfortable, and enjoyable. He was a top notch professional in discussion of the vehicle and all of its talking points. I never felt pressure or that feeling you get when sales reps are trying to get you to say "Yes"! Instead, I received a very attentive , relatable, and understanding sales rep. From the moment you step foot on this lot; it is nothing short of top level customer care. Everyone is super friendly and engaging. Trevor's customer service left nothing to desire. He ensured that I felt like a priority customer and a hopefully soon to be new member of the Cadillac family. He understood my position during discussions and Instead of being pushy, he offered options should I decide to purchase. I reached out to Trevor with a change in heart of the vehicle we talked about and without hesitation, his efforts went into finding the vehicle with the exact details I was searching for. In the end, I experienced such professionalism and care that my wife will also be getting a Cadillac in 2026 and Trevor will be our sales rep again!

Excellent service. I always wait in the lounge. The service took about 1.5 hours. If you could do anything improve the wait time of Customer who has an appointment and was on time that would great. Also, I found out after booking the appointment that Mondays are discount day and that would have been helpful to know from the scheduler.

Covert and the employees are the best. Gavin, Paul and Brian were amazing. They took care of me from the time I got there until I walked out the door. They made me feel very appreciated and did NOT stop until they got me the vehicle and deal that fit my needs. I would refer them to anyone who is looking for a vehicle. They’re a great team and will make the impossible happen. The Best Experience ever. I will definitely buy another vehicle from them..

My experience with Covert Cadillac was great due to the salesman, Derek McNabb. If you’re looking for a knowledgeable and professional individual to assist with your car buying needs, be sure to ask for him!

Libbey was great to work with. Thanks alot

Derek was wonderful to work with.

Bobby Nadeau was great. He explained the car very well. He is very knowledgeable. It was a great experience and I love my car!

It was so refreshing to have such an amazing experience at this car dealership. My purchase was unique as I decided to purchase the vehicle from out of state. I reside in Michigan and this was a risky purchase for me as I did not get to see or drive the car, besides seeing pictures and a video on the website. I was working with Gavin who was just incredible. From start to Finnish he helped me every step of the way by sending me additional videos of the car and additional pictures. He was constantly in touch with me making sure I was completely satisfied with the car before I decided to buy it. After careful consideration I decided to move forward with the purchase. Gavin then organized the transfer of the documents to my local DMV and helped me coordinate the transfer of my vehicle from Texas to Michigan. I have now received my car and I love it. I also wanted to say that you do not come across many individuals like Gavin, he was so easy to work with zero pressure and he made a real effort to stay in contact with me. He’s a real credit to the dealership. Thank you Gavin for going above and beyond in helping me with this purchase. If you’re looking to work with anyone from this dealership, ask for Gavin he’s the best.

I was in the market for a Lexus IS 350 F Sport, and when I saw one listed online at Covert Cadillac of Austin, I reached out right away. Libbey responded quickly and helped me set up an appointment to check it out at a time that worked with my schedule. From the start, she was friendly, professional, and easy to work with. She was also very knowledgeable about the car and took the time to walk me through its features, which I really appreciated. As a former auto technician, I like to thoroughly check out any car before buying - Libbey totally understood that and gave me the time and space to go through everything without any pressure. The entire process was smooth, and Libbey made what can sometimes be a stressful experience feel relaxed and straightforward. If you're car shopping, I highly recommend working with her!

The BEST in Austin! Gary Trussel Jr & Gavin Baker are THE BEST TEAM around! So easy! No hassle, no stress, no pressure! Just tell them what you are looking for & it's done! They will even deliver your vehicle if needed! Covert Cadillac is where you need to go! Well done & a BIG THANK YOU GAVIN & GARY‼️👏🏻🔥😁😉🥰🔥🔥❣️❣️