I found the exact car I'd been searching for at Covert, even though I live in Nashville. Chris made the entire process incredibly easy from start to finish. He was responsive, honest, and made buying a vehicle from out of state completely painless. The finance team was equally fantastic, and together they delivered an experience that every other dealership I talked to beforehand simply couldn't match. They turned what is usually a stressful process into a genuine pleasure. I'll absolutely be back for my next vehicle, even if it means buying from out of state again. Highly recommend Chris and the entire Covert team!

From start to finish Gavin Baker made the buying experience super easy for us. Especially because we live out of state. He was attentive even from such a distance, sending pictures, videos and regular updates. Meeting him finally was as great as dealing with him leading up to picking up the vehicle. We give him the highest recommendation!

Derek, my sales consultant worked with the sales manager to get the exact monthly lease payment that I wanted and with no money down. So, if you want a reasonably priced luxury vehicle, go to Covert Cadillac of Austin and ask for Derek.

Great customer service from Victor and the team at Covert

Covert Cadillac of North Austin has been the most honest and trustworthy dealership I’ve visited. The entire team — from sales to finance to the general manager — goes above and beyond to take care of new customers. They listen, accommodate your needs, and work within your price range without pressure. I highly recommend anyone looking for a new or used vehicle to visit Covert Cadillac North Austin. Gavin Baker, Mason the Sales Manager, and the rest of the team work hard to find the right vehicle that fits your needs and budget. They focus on earning your business not just once, but as a returning customer. Visiting this dealership was one of the best decisions I’ve made.

BUYING PREOWNED FROM HERE IS A MISTAKE They were great until they weren’t. My car started having problems a week after I got it. Had it scanned twice at 2 dif auto part stores before and after I bought a new battery and they both came back saying low voltage. The salesman asked me to bring it in before the 27th (exactly 30 days from when I bought it) so I did. Their “mechanic” said everything checked out and nothing was wrong. I begged them to look into it further but NOPE. Picked it up and went straight to O’reillys to see if all the “tests” covert did passed. they all failed. I’m at a loss for words at how UNHELPFUL this place was. Sales manager said idk who told you there was a 30 day warranty but there’s not….real helpful guy…but the icing on the cake was when they said “at least it’s still turning over right??” Regret isn’t a powerful enough word for what I feel about this place and choosing to do business with them.

this review is for Dina and Mason these two are amazing people and highly professional. easy to work with and did a phenomenal job helping me with purchasing my car!

I purchased a Pre-owned Cadillac from Covert this past weekend. JD was my point of contact from my initial inquiry. JD's response was extremely quick and he was always thorough. Since I had to travel from the DFW area I was more than pleased with their ability to accommodate our schedules. Highly recommend JD and Covert Cadillac

I had an outstanding experience working with Gavin Baker during my recent vehicle purchase. From start to finish, Gavin was professional, knowledgeable, and genuinely focused on helping me find the right vehicle without any pressure. He took the time to answer all of my questions, explained every step of the process clearly, and made sure I was comfortable with my decision. What stood out most was his honesty, responsiveness, and commitment to excellent customer service. He went above and beyond to ensure everything was handled smoothly and efficiently. Buying a vehicle can sometimes be stressful, but Gavin made the entire experience easy and enjoyable. If you’re looking for a salesperson who is trustworthy, attentive, and truly cares about his customers, I highly recommend asking for Gavin Baker. I couldn’t be happier with my experience and my new vehicle. Thank you bro!! for providing exceptional service and making this one of the best car-buying experiences I’ve ever had!

We are repeat customers at Covert Cadillac. The service is excellent and very professional. When buying a vehicle you have to trust who you deal with and our agent Chris Tropiano is the best

S/o Gavin for getting me together. 10/10 experience and would buy again from him.

I always have a great experience working with Kailey while looking for a vehicle. She is very patient, helpful, and explains everything clearly without any pressure. 10/10—definitely recommend her!

I’ve been thinking about upgrading from my truck to a Cadillac, and Kailey has been amazing throughout the search process. She’s been super helpful, knowledgeable, and patient while I explored different options and figured out what would be the best fit for me. At no point did I feel pressured, and she was always happy to answer my questions and explain everything clearly. If you’re considering a Cadillac, I definitely recommend reaching out to Kailey!!! She’s great!

10/10 I highly recommend working with Kailey, she is incredibly professional, attentive, and maintains excellent communication throughout the entire process.

i have to say i went to the cadillac store just wanting to view at some vehicles but after working with Kailey, i had such an amazing experience that i left home with a Brand New Car! i would highly recommend this location and don't forget to ask for Kailey!