Libby was quick and efficient, made purchasing enjoyable.

5-STAR REVIEW FOR GAVIN BAKER (I’d choose 10 if that was an option!) If you’re in the market for a vehicle, stop everything you’re doing and call Gavin Baker—seriously. Gavin went above and beyond to help us find the perfect vehicle for our family. From the very beginning, he was personable, professional, and incredibly knowledgeable. I originally sent him 5–6 different vehicles I was considering, and he took the time to research each one, send detailed photos and videos, and walk me through the pros and cons of every option. What really impressed me was that he didn’t just try to sell us a car—he listened to what we were looking for and made a thoughtful recommendation based on our actual needs. We ended up going with his suggestion, and we’re so glad we did—it’s an absolutely perfect fit! Gavin kept us informed every step of the way and made the entire experience smooth and stress-free. We can’t say enough great things about him. If you’re reading this, do yourself a favor and give Gavin a call—tell him Corey sent you, and who knows, maybe you’ll get the same bonus we did: a full tank of gas and a free car detail. Highly, highly recommended!

Victor and Covert were awesome to work with. Very professional and accommodating! Highly recommend.

This is my 2nd vehicle purchase at Covert Cadillac in Austin. They have delivered exceptional customer service from the sales point through the closing at finance. Even though I am 300 miles away, they made my purchase as easy and smooth as possible with constant updates and communication.

I bought my car last month from Covert Cadillac and would highly recommend them! I went to multiple dealerships and this one had the best options and most importantly, my salesman was not pushy at all. I never felt pressured to make a purchase, and they worked with me on my budget and needs. I felt much more stressed at the other dealerships! My salesman was Jose Ordonez, highly recommend him.

Great experience. They showed me the vehicle and gave me the information i needed to make a decision. No pressure from sales staff, which was very much appreciated.

I thought buying a new car had to be one of the most annoying experiences humanity has created. I was preparing myself for the worst and I will admit, my attitude reflected my dread. However, Marco Andrade at Covert Cadillac is proof that car buying can actually be a smooth and even fun experience. From the moment he introduced himself to us, Marco made it a point to listen to our concerns, address our questions, and most importantly, make us feel like he was on our team and not just “selling” to us. We never felt pressured; in fact, his patience with us was truly impressive. I really appreciated how he was able to make me feel comfortable throughout the process and make us feel heard. Marco was attentive, knowledgeable, and genuinely interested in helping us find the perfect vehicle to fit our needs. He intuitively picked up on what we noticed while looking at and test driving vehicles and was able to educate us on the different features to help us understand what our options were. His expertise about the different models and features was evident, and he provided valuable insights that helped us make an informed decision. The entire car buying process was smooth and stress-free, thanks to Marco’s professionalism and efficiency. He went above and beyond to ensure that we were completely satisfied with our purchase. We are thrilled with our new Lyriq and highly recommend Marco at Covert Cadillac to anyone looking for a positive and trustworthy car buying experience. Thank you, Marco, for your outstanding service. You sincerely made the difference. Tony and Daphne

Hubby and I are from laredo tx …It’s the first time buying at Covert…I was really impressed how everybody treated us! Libby was very helpful nice and really explained everything very well! I’m recommended family members and friends…We giving a 5 star plus..100% satisfied! Thank you libby god bless you always!

Randy Hernandez was spot on. Took care of me and got me what I was looking for . Service was quick and easy. Definitely recommend on coming to Randy . Made sure I was taken care of . Highly recommend coming to Randy

Had an amazing experience working with Edward Torres at Covert Cadillac in Austin! He went above and beyond to help me get a great deal on my Escalade. Super professional, knowledgeable, and made the whole process smooth and stress-free. Highly recommend asking for Edward if you’re in the market for a new ride!

This review is well over due, but I was just reminded of how great my purchasing experience was when I saw a 6 month anniversary email in my inbox from my sales professional, Steve Albarado. I purchased my new 2024 Escalade from Covert Cadillac back in September 2024 and I can’t stress enough how amazing my experience was. Due to a 3 hr driving distance, my initial communication with Steve was via telephone and I must say I’m very happy that it was Steve that I initially made contact with regarding the vehicle I purchased! Steve is AWESOME! He sent emails with videos/pictures of the vehicle, and he was extremely professional while also being very relatable and considerate of exactly what I wanted. I can’t praise Steve enough for his assistance with my purchase! I’d also like to mention that the finance manager, Armen Khachatryan is superb at his job! Armen was very helpful and very knowledgeable which made the purchasing experience smooth. I purchased my first Escalade back in 2011 and I’ve had one since then, but this was by far one of my most memorable Cadillac Escalade purchasing experiences. Thanks Covert Cadillac!

Libby was so helpful and nice! One of the best experiences buying a car I have had!

I recently went to Covert to buy a 'new to me' car and the service there was excellent. My sales associate was Tyler Frank, and when I went to look at the car it still needed a sales inspection among other things before I was able to purchase it. Tyler was very thorough on having the inspection done in a timely manner and having a cosmetic piece replaced before I took the car home. He was also giving me regular updates on the status of the car while I was waiting for it to be done. Overall I had a great experience and will definitely continue to do business with Covert in the future.

Amazing customer service!! Thanks for all your help in getting me in my new car!! I am loving it and the process was very smooth! Thank you!!