BUYING PREOWNED FROM HERE IS A MISTAKE They were great until they weren’t. My car started having problems a week after I got it. Had it scanned twice at 2 dif auto part stores before and after I bought a new battery and they both came back saying low voltage. The salesman asked me to bring it in before the 27th (exactly 30 days from when I bought it) so I did. Their “mechanic” said everything checked out and nothing was wrong. I begged them to look into it further but NOPE. Picked it up and went straight to O’reillys to see if all the “tests” covert did passed. they all failed. I’m at a loss for words at how UNHELPFUL this place was. Sales manager said idk who told you there was a 30 day warranty but there’s not….real helpful guy…but the icing on the cake was when they said “at least it’s still turning over right??” Regret isn’t a powerful enough word for what I feel about this place and choosing to do business with them.

this review is for Dina and Mason these two are amazing people and highly professional. easy to work with and did a phenomenal job helping me with purchasing my car!

I purchased a Pre-owned Cadillac from Covert this past weekend. JD was my point of contact from my initial inquiry. JD's response was extremely quick and he was always thorough. Since I had to travel from the DFW area I was more than pleased with their ability to accommodate our schedules. Highly recommend JD and Covert Cadillac

I had an outstanding experience working with Gavin Baker during my recent vehicle purchase. From start to finish, Gavin was professional, knowledgeable, and genuinely focused on helping me find the right vehicle without any pressure. He took the time to answer all of my questions, explained every step of the process clearly, and made sure I was comfortable with my decision. What stood out most was his honesty, responsiveness, and commitment to excellent customer service. He went above and beyond to ensure everything was handled smoothly and efficiently. Buying a vehicle can sometimes be stressful, but Gavin made the entire experience easy and enjoyable. If you’re looking for a salesperson who is trustworthy, attentive, and truly cares about his customers, I highly recommend asking for Gavin Baker. I couldn’t be happier with my experience and my new vehicle. Thank you bro!! for providing exceptional service and making this one of the best car-buying experiences I’ve ever had!

We are repeat customers at Covert Cadillac. The service is excellent and very professional. When buying a vehicle you have to trust who you deal with and our agent Chris Tropiano is the best

S/o Gavin for getting me together. 10/10 experience and would buy again from him.

I always have a great experience working with Kailey while looking for a vehicle. She is very patient, helpful, and explains everything clearly without any pressure. 10/10—definitely recommend her!

I’ve been thinking about upgrading from my truck to a Cadillac, and Kailey has been amazing throughout the search process. She’s been super helpful, knowledgeable, and patient while I explored different options and figured out what would be the best fit for me. At no point did I feel pressured, and she was always happy to answer my questions and explain everything clearly. If you’re considering a Cadillac, I definitely recommend reaching out to Kailey!!! She’s great!

10/10 I highly recommend working with Kailey, she is incredibly professional, attentive, and maintains excellent communication throughout the entire process.

i have to say i went to the cadillac store just wanting to view at some vehicles but after working with Kailey, i had such an amazing experience that i left home with a Brand New Car! i would highly recommend this location and don't forget to ask for Kailey!

I had a really positive experience working with Kailey at Covert Cadillac. She was professional, friendly, and made the entire process feel smooth and organized from start to finish. What stood out most was how responsive and attentive she was — she took time to answer questions, explain things clearly, and make sure everything stayed on track. Customer service can make a huge difference in an experience, and Kailey did a great job creating a welcoming and low-stress environment. She was knowledgeable, easy to communicate with, and made me feel like my time and concerns mattered. If you’re looking for someone who is helpful, patient, and focused on making the experience a good one, I’d definitely recommend working with Kailey at Covert Cadillac.

Steve at Covert is the best sales guy I’ve ever bought a car from. He goes above and beyond to make sure everything is done and customer is happy. Highly recommend working with Steve Albarado and Joe Joseph at Covert.

Never pictured myeslf buying a Cadillac, but the vehicles are amazing now and I love this CT4V Blackwing. Trevor Ryan was an amazing salesperson, super helpful and passionate and made it a great experience. Top notch guys!

Gavin is by far the best in the business. He is 100% genuine and works hard to help with the stressful process of purchasing a vehicle. Highly recommended him on your visit to Covert Cadillac.

Great experience with Covert Cadillac. Ed made the buying process seamless. Jerry and Jake rounded out the team making this an easy and successful transaction. If you want expedited customer service with no hassles - this is the place.