S/o Gavin for getting me together. 10/10 experience and would buy again from him.

I always have a great experience working with Kailey while looking for a vehicle. She is very patient, helpful, and explains everything clearly without any pressure. 10/10—definitely recommend her!

I’ve been thinking about upgrading from my truck to a Cadillac, and Kailey has been amazing throughout the search process. She’s been super helpful, knowledgeable, and patient while I explored different options and figured out what would be the best fit for me. At no point did I feel pressured, and she was always happy to answer my questions and explain everything clearly. If you’re considering a Cadillac, I definitely recommend reaching out to Kailey!!! She’s great!

10/10 I highly recommend working with Kailey, she is incredibly professional, attentive, and maintains excellent communication throughout the entire process.

i have to say i went to the cadillac store just wanting to view at some vehicles but after working with Kailey, i had such an amazing experience that i left home with a Brand New Car! i would highly recommend this location and don't forget to ask for Kailey!

I had a really positive experience working with Kailey at Covert Cadillac. She was professional, friendly, and made the entire process feel smooth and organized from start to finish. What stood out most was how responsive and attentive she was — she took time to answer questions, explain things clearly, and make sure everything stayed on track. Customer service can make a huge difference in an experience, and Kailey did a great job creating a welcoming and low-stress environment. She was knowledgeable, easy to communicate with, and made me feel like my time and concerns mattered. If you’re looking for someone who is helpful, patient, and focused on making the experience a good one, I’d definitely recommend working with Kailey at Covert Cadillac.

Steve at Covert is the best sales guy I’ve ever bought a car from. He goes above and beyond to make sure everything is done and customer is happy. Highly recommend working with Steve Albarado and Joe Joseph at Covert.

Never pictured myeslf buying a Cadillac, but the vehicles are amazing now and I love this CT4V Blackwing. Trevor Ryan was an amazing salesperson, super helpful and passionate and made it a great experience. Top notch guys!

Gavin is by far the best in the business. He is 100% genuine and works hard to help with the stressful process of purchasing a vehicle. Highly recommended him on your visit to Covert Cadillac.

Great experience with Covert Cadillac. Ed made the buying process seamless. Jerry and Jake rounded out the team making this an easy and successful transaction. If you want expedited customer service with no hassles - this is the place.

More Than a Dealership—Covert Cadillac Became Family Since 2016, my wife Nicole, my daughter, and I have been part of the Covert Cadillac family. Over the years, we have experienced many seasons of life, some good and some very difficult. Recently, we found ourselves in a situation where I honestly believed there was no possible way we would be able to purchase another vehicle. We had faced challenges with credit, finances, and vehicle issues connected to my wife Nicole’s Escalade. Because of the repair situation and the financial strain that followed, we had fallen behind and felt like trading in my vehicle was simply impossible. On top of that, my medical condition made it physically hard to get in and out of my Cadillac CT6. I knew we needed help, but I did not know if there was any way forward. Then Covert Cadillac stepped in. Mr. Jerry Duran, the finance manager; Travis, the sales manager; and our salesperson Hailey did something that felt like a miracle for our family. They did not treat us like a number. They did not treat us like just another sale. They listened. They cared. They looked at our situation with compassion and did everything they could to help us. Because of their hard work, kindness, and determination, I was able to purchase a 2026 Cadillac XT5. That may sound like just a vehicle to some, but to my family and me, it was so much more. It was relief. It was dignity. It was comfort. It was the ability to get in and out of a vehicle safely and with less struggle. It was a blessing that came at a time when we truly needed one. What touched us most was the way we were treated. Mr. Duran sat with Nicole and me in his office, and it did not feel like a pressure-filled signing. It felt personal. We talked about life, family, challenges, and blessings. It felt like we were sitting with someone who truly cared about us as people. He even helped provide additional warranty protection on the new vehicle, giving us peace of mind moving forward. That kind of service cannot be trained from a manual. It comes from the heart. The team at Covert Cadillac should be praised, honored, and recognized for going above and beyond for our family. Mr. Jerry Duran, Travis, and Hailey represented Covert Cadillac with professionalism, compassion, integrity, and excellence. There is a famous quote that says: “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” That is precisely how we feel about Covert Cadillac. We will never forget how they made us feel. They made us feel seen. They made us feel valued. They made us feel respected. They made us feel like family. To anyone looking for a high-quality vehicle and a dealership that truly cares, I strongly encourage you to give Covert Cadillac the opportunity to serve you. Let them show you what it means to become part of the Covert family. For the rest of our lives, our family will continue to bring our business to Covert Cadillac. They have earned not only our trust but also our gratitude. From the bottom of our hearts, thank you, Mr. Jerry Duran, Travis, Hailey, and the entire Covert Cadillac team. You blessed our family in a way we will never forget. Respectfully and gratefully, Ray and Nicole Garza

Derek McNabb was extremely professional and made the whole process easy and straightforward.

If you’re in the market for a new Cadillac, I highly recommend asking for Paul Murray at Covert Cadillac. I just purchased my new Optiq from him, and this marks my 7th Cadillac, and without question, one of the smoothest buying experiences I’ve had. Paul was professional, knowledgeable, and extremely efficient throughout the entire process. No wasted time, no pressure, just honest and straightforward service. He understands how to take care of his clients and makes the whole experience seamless. That level of consistency and professionalism is exactly why I keep coming back to Cadillac.

Recently purchased a vehicle here at Covert in Austin with Dina! Fantastic experience, I was in and out in about 2 hours. Highly recommend! Dina was great!

JD and the entire staff at Covert was great. Provided professional customer service and support.